Refund policy

🌲 Forest Funk Return & Refund Policy

At Forest Funk, we stand behind our gear. Every hoodie, hat, and tee is designed with care — and we want you to love what you ordered. Please read our policy below before making a purchase.

🔁 Returns & Exchanges

You may request a return within 14 days of receiving your order if your issue qualifies.

✅ Eligible Returns:

  • You received the wrong item (wrong color, product, or size from what you ordered).

  • Your item has a manufacturing defect (e.g., print issues, stitching flaws, or production errors).

  • Your package was damaged in transit due to shipping mishandling.

🚫 Not Eligible:

  • All sales are final unless your issue qualifies as noted above.

  • We do not accept returns for incorrect sizing if the item matches your order. Please double-check our size chart before purchasing.

  • We cannot offer returns for buyer’s remorse or change of mind.

💸 Refunds, Replacements & Store Credit

If your return is approved:

  • We’ll offer a replacement, store credit, or refund, depending on the situation.

  • Refunds are typically processed within 7–10 business days after the item is received and inspected.

🛡️ Shipping Protection (Optional at Checkout)

Forest Funk offers optional shipping insurance at checkout to protect your order from loss, theft, or damage during transit.

If You Add Insurance:

  • Your order is covered, and you can file a claim for a replacement or refund if something goes wrong during shipping.

  • Claims are handled through our insurance partner (e.g., Route) and are typically resolved within 7–10 business days.

If You Skip Insurance:

  • Forest Funk is not liable for lost, stolen, or mishandled packages once they’ve shipped.

  • We highly recommend adding protection — especially for large or high-value orders.

📦 How to Start a Return or Report an Issue

  1. Email us at orders@forestfunk.net

  2. Include your order number and a short description of the issue.

  3. Attach clear photos of the product and packaging.

  4. If approved, we’ll provide next steps for your return, replacement, or refund.

Thanks for being part of the Forest Funk fam. We appreciate your support and aim to keep your experience smooth, fair, and funky. 🌿